DOES OVERLEY'S ACCEPT CREDIT CARDS FOR PAYMENT?
- YES, WE EXCEPT VISA, MASTER CARD, & AMERICAN EXPRESS.
DOES OVERLEY'S WORK ON THE WEEKENDS?
- YES, OVERLEY'S PROVIDES SERVICE 7 DAYS A WEEK.
DOES OVERLEY'S PROVIDE EMERGENCY CALL-OUT-SERVICES?
- YES, OVERLEY'S PRIDES ITSELF ON ITS TIMELY RESPONSE FOR
EMERGENCY CALL OUT SITUATIONS, EITHER DURING NORMAL BUSINESS
HOURS OR AFTER BUSINESS HOURS.
WHAT ARE THE NORMAL BUSINESS HOURS FOR OVERLEY'S?
- NORMAL BUSINESS HOURS ARE FROM 6:00AM TO 6:00PM
WHAT IS THE USUAL LEAD-TIME THAT IS NECESSARY TO SCHEDULE
JOBS?
- GENERALLY, WE LIKE A DAYS NOTICE WHEN SCHEDULING JOBS.
WHAT IS OVERLEY'S RECORD REGARDING ON-TIME SERVICE?
- OVERLEY'S TAKES PRIDE IN OUR ON-TIME SERVICE RECORD. SERVICE IS
WHAT WE SELL & WHAT HAS ENABLED US TO GROW THRU THE YEARS.
WHAT IS THE CAPACITY OF YOUR VACUUM & PNEUMATIC TRUCKS?
- OUR VACUUM TANKERS HAVE THE CAPACITY OF 5,500 GALLONS & 6,000
GALLONS. OUR SUPER VAC TRUCKS HAVE CAPACITY OF 3,000 TO 3,600+
GALLONS. OUR PNEUMATIC TANKERS HAVE THE CAPACITIES RANGING
FROM 1,000 CUBIC FEET TO 1,600 CUBIC FEET.
DOES OVERLEY'S ONLY DO LARGE PROJECTS?
- NO PROJECT IS TOO LARGE OR TOO SMALL FOR OVERLEY'S VACUUM &
PNEUMATIC TRUCK SERVICE. WE PROVIDE CLEANING SERVICES FOR
MANY OIL/WATER INTERCEPTORS & SMALL TANKS, AS WELL AS
CLEANING SERVICES ON TANKS THAT CONTAIN SEVERAL MILLION
GALLONS.
DOES OVERLEY'S PROVIDE A MANIFEST/BILL OF LADING FOR WASTE
MATERIAL THAT IS TRANSPORTED TO DISPOSAL FACILITIES?
- YES, OVERLEY'S PROVIDES MANIFEST FOR THE WASTE MATERIALS THAT
ARE TRANSPORTED OFF SITE TO DISPOSAL FACILITIES, & A SIGNED OFF
COPY OF THE MANIFEST FOR YOUR FILES, SHOWING PROOF OF PROPER
DISPOSAL.
IS THERE A CHARGE FOR SOMEONE FROM OVERLEY'S TO COME OUT &
LOOK AT A JOB OR PROBLEM?
- NO, THERE IS NO CHARGE FOR ONE OF OVERLEY'S PROJECT MANAGERS
TO COME OUT & ASSESS THE PROBLEM & GIVE YOU A QUOTE FOR
SERVICE.
DOES OVERLEY'S CHARGE A FUEL SURCHARGE? AND IF SO HOW MUCH
IS IT?
- OVERLEY'S GENERALLY STAYS BELOW THE NATIONAL FUEL SURCHARGE
AVERAGE. GIVE OVERLEY'S A CALL & ONE OF OUR TRAINED ASSOCIATES
CAN GIVE YOU MORE DETAIL ON OUR PRICING.
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